Got Power? Storm Safety Tips from PG&E

With a series of storms poised to hit the Bay Area this week, residents are urged to read the following safety tips.

A series of powerful rainstorms starting hitting the Bay Area on Wednesday morning, dumping up to 8 inches of rain on parts of the region, and by Thursday night the wind and rain were picking up big-time.

To help residents prepare for stormy weather, PG&E is offering the following safety tips:

Preparing for Power Outages

  • Have battery-operated flashlights and radios with fresh batteries ready. Listen for updates on storm conditions and power outages.
  • If you have a telephone system that requires electricity to work (such as a cordless phone or answering machine), plan for alternate communication - have a standard telephone handset, cellular telephone or pager ready as a back up.
  • Freeze plastic containers filled with water to make blocks of ice that can be placed in your refrigerator/freezer during an outage to prevent foods from spoiling.

Safety Tips

  • Treat all downed power lines as if they are "live" or energized. Keep yourself and others away from them. Call 911, then notify PG&E at 1-800-743-5002. Making contact with a downed power line could be fatal.
  • Use battery-operated flashlights, not candles.
  • Customers with generator should make sure they are properly installed by a licensed electrician. Improperly installed generators pose a significant danger to our crews.
  • Unplug or turn off all electric appliances to avoid overloading circuits and fire hazards when power is restored. Simply leave a single lamp on to alert you when power returns. Turn your appliances back on one at a time when conditions return to normal.

Report a Power Outage: 1-800-743-5002

  • Before calling PG&E about a power outage, check to see if other neighbors are affected. This would confirm if an outage has occurred in just your residence or within the neighborhood area.
  • If only your residence is without power, check circuit breakers and/or fuse boxes to see if the problem is limited to the home electric system.
  • After performing the steps above, single or neighborhood outages can be reported to: PG&E's 24-Hour Emergency and Customer Service Line: 1-800-743-5002
  • Once your outage has been reported, you can call PG&E's Outage Information Line at 1-800-743-5002 to get a status report on your outage and the anticipated time your power will be turned back on.
  • If you lose power overnight, you can call PG&E to request a wake-up call. We'll be happy to give you a wake-up call, as well as up-to-date information on your outage and time of restoration.

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Betty Pancakes November 30, 2012 at 05:17 PM
This is such a POWERFUL post, thank you!
Betty Pancakes November 30, 2012 at 06:54 PM
Another stormy tip: it's nice to have a roster or directory of some sort that includes all of your neighbors' information. Say for instance you're at work and they're at home, wouldn't it be nice if they could let you know if there are downed lines or if your power is out? And vice versa. It's just good to be neighborly like that. Or in the middle of the night if something goes wrong, do you know how to reach out to the peeps around you?
Betty Pancakes December 01, 2012 at 01:30 PM
WOW, we have dodged a bullet. I didn't lose power during the storm! But, batton down the hatches, my friends. Another storm is headed our way! P.S. does anybody know where I can get some "C" batteries on sale? They are BEYOND expensive and I need some for my flashlight!


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